Shipping Overview
At PUREGEAU, we prioritize seamless delivery for your curated lifestyle essentials. Our team meticulously processes orders within 1-2 business days, ensuring your fashion and accessory selections are carefully packaged for transit. Whether you're refreshing your wardrobe or accessorizing for the season, our logistics network is optimized for reliability.
Shipping Timeframe
Processing typically concludes within 48 hours of order confirmation, excluding weekends. Transit durations vary based on your location and selected shipping method. For time-sensitive purchases, we recommend reviewing our delivery options during checkout to align with your schedule.
Shipping Costs
We offer tiered shipping options tailored to your order value:
• Standard Shipping (10-15 Business Days): $15 for orders under $60
• Free Table Rate Shipping (5-10 Business Days): Automatically applied to orders totaling $60+
Seasonal promotions may include temporary shipping upgrades - check our homepage for current offers.
Shipping Regions
Currently serving 30+ countries across North America, Europe, and select Asian markets. Some remote locations and restricted territories may incur additional delivery fees. During checkout, our system will automatically validate your address for serviceability. For specific regional inquiries, our customer service team can provide detailed guidance.
Order Tracking
Within 24 hours of shipment dispatch, you'll receive a confirmation email containing:
• Your unique tracking number
• Carrier-specific monitoring links
• Estimated delivery window
For consolidated orders shipping separately, each package will have its own tracking details. Our system updates tracking statuses every 12 hours for your convenience.
Delayed or Lost Shipments
While we partner with reliable carriers, occasional delays may occur due to customs clearance or logistical disruptions. If your package exceeds the estimated delivery window by 5+ business days, please contact
[email protected] with your order number. Our support team will initiate a trace process and keep you informed throughout the resolution period. For lost parcels confirmed by the carrier, we offer reshipment or refund options per your preference.
Customs & Import Duties
International shipments may be subject to local import taxes, VAT, or customs processing fees determined by your country's regulations. These charges are the responsibility of the recipient and are not included in our pricing. We declare all packages at full value per international shipping laws. For accurate duty estimates, we recommend consulting your local customs office prior to ordering, especially for bulk purchases.